Frequently Asked Questions

How do I sign up for a library card?

All you have to do is bring a valid piece of ID with your name and current address (Ontario Driver’s Licence, personal printed cheque, pay stub, mail delivered by Canada Post) to the circulation desk of any NCPL Branch and we will sign you up for your free library card.

Where can I return borrowed material?

Items borrowed from our library system can be returned to any NCPL Branch.  All NCPL Branches have an outside book return available 24/7 for your convenience.

Was your Simcoe Branch really once a jail?

It sure was. After significant renovations designed by the Ventin Group, it opened as a library on November 3rd, 1984.  If you’d like to know more, visit one of our Branches and we’ll be happy to tell you all we can.

How can I contact your Management Team?

Contact information can be found on the Management Team page.