Our Values & Principles
We believe in Intellectual Freedom

• Inclusiveness
  • Accessibility for all and will be aware of the diversity of our community
• Innovation
  • Responding to the changing needs of our community in a timely manner
• Mutual Respect and Trust
  • Acting in good faith and with appreciation for our differences
• Partnerships
  • Seeking partnerships with individuals and organizations that are beneficial to the community
• Excellent Service
  • Providing out community with excellent service and acting in a financially accountable manner
• Ourselves
  • Being a vital part of our community and the world of information

Our Goals and Objectives

• Outreach
  To develop a plan that increases our card holders by 20 percent a year.
  • Objectives:
    1. To visit every grade four class in Norfolk County during the 2009-2010 school year
    2. To expand our Homebound Service
    3. To open an off-site location in partnership with Norview Lodge
• Facilities
  To develop a plan that continues to provide our patrons with accessible and welcoming surroundings and excellent customer service.
  • Objectives:
    1. To update the Simcoe facility to include more programming space and accessible second floor washrooms
    2. To review facility needs for the Port Dover Branch
• Acquisitions
  To develop a comprehensive, flexible, and useful collection that meets the life long learning needs of the community.
  • Objectives: 
    1. To continue to make centralized purchases for the system in a timely and fiscally responsible manner
    2. To evaluate the collections strengths and needs through inventory and deselecting
• Technology
  To enhance digital services provided for our patrons and visitors.
  • Objectives: 
    1. To implement process of self service check in and check out (RFID)
    2. To provide our patrons with eAudio Books
    3. To develop an interactive user friendly website
• Public Relations
  To enhance awareness of the Norfolk County Public Library and the services provided.
  • Objectives:
    1. To develop a strong partnership with local media - newspaper, television, and radio
    2. To develop a strong partnership with local organizations
    3. To participate in local community events